We do not offer refunds and returns due to the exclusive handcrafted nature of our jewellery. However, we accept exchanges for defective or damaged products within 48 hours of delivery. To initiate an exchange, email us with your order details and images of the product. Exchange request should be done within 2 days after receiving the products
we will provide you exchanged product within 2-3 business days. Items must be unused and in original packaging. Custom or personalized jewellery is non-exchangeable.